In order to build "rapport" and live a better quality of life, let's continue to persevere in following these guidelines.
Action
Let's repeat the cycle of 1 to 10 with the company, customers, business partners, and family members.
- Try to contact us as many times as possible.
- Remember their names and greet them with a smile.
- First of all, thank you. Let's apologize first.
- Put yourself in the other person's shoes, ask questions, and spend twice as much time listening as you do.
- Acknowledge and appreciate the good qualities of others.
- Try to make the other person aware of their mistakes.
- Don't hide bad news, report the facts neatly and concisely.
- Let's talk frankly about troubles and hesitation.
- Make a mutually agreeable promise and confirm it.
- Show your expectations and encourage them.
Things you should never do
- Do not violate laws and regulations.
- If it is reported to the world, I will not do anything that I feel guilty about.
- I will not do anything that is ashamed of my conscience.
Things to keep in mind
Relationship with others
- Always think about how you can be more trustworthy.
- Be cheerful and positive, and have an attitude of positively enjoying yourself.
- Respond immediately to any inquiries from others.
- Be sure to keep the promises you make.
- Let's act to remove the regret of human relations immediately.
Myself
- Learn something new today than yesterday.
- Make sure you eat right, exercise regularly, and get enough sleep.
- Spend your money wisely and save in a way that gives you peace of mind.
- Get into the habit of having fun and relaxing things.
Things to avoid
- Do not speak one-sidedly.
- Don't try to win by bringing it into an argument.
- Don't push your opponent into a corner by pointing out and criticizing their mistakes.