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Action Guideline

In order to build "rapport" and live a better quality of life, let's continue to persevere in following these guidelines.

Action

Let's repeat the cycle of 1 to 10 with the company, customers, business partners, and family members.

  1. Try to contact us as many times as possible.
  2. Remember their names and greet them with a smile.
  3. First of all, thank you. Let's apologize first.
  4. Put yourself in the other person's shoes, ask questions, and spend twice as much time listening as you do.
  5. Acknowledge and appreciate the good qualities of others.
  6. Try to make the other person aware of their mistakes.
  7. Don't hide bad news, report the facts neatly and concisely.
  8. Let's talk frankly about troubles and hesitation.
  9. Make a mutually agreeable promise and confirm it.
  10. Show your expectations and encourage them.

Things you should never do

  1. Do not violate laws and regulations.
  2. If it is reported to the world, I will not do anything that I feel guilty about.
  3. I will not do anything that is ashamed of my conscience.

Things to keep in mind

Relationship with others

  1. Always think about how you can be more trustworthy.
  2. Be cheerful and positive, and have an attitude of positively enjoying yourself.
  3. Respond immediately to any inquiries from others.
  4. Be sure to keep the promises you make.
  5. Let's act to remove the regret of human relations immediately.

Myself

  1. Learn something new today than yesterday.
  2. Make sure you eat right, exercise regularly, and get enough sleep.
  3. Spend your money wisely and save in a way that gives you peace of mind.
  4. Get into the habit of having fun and relaxing things.

Things to avoid

  1. Do not speak one-sidedly.
  2. Don't try to win by bringing it into an argument.
  3. Don't push your opponent into a corner by pointing out and criticizing their mistakes.